For added security, an account admin can require two-factor authentication for all account users.
- Once logged into the portal, click the arrow next to your username in the upper-right corner, and select Account Settings > Security Settings.
- Next to Enforce two-factor authentication for all users, click the toggle to enable.
If a user loses their two-factor authentication key, an admin (or another user with the necessary permissions) can re-enable it by going to Account Settings > Users & Teams and editing the individual user settings.
If an admin can no longer access the authenticated device, they must contact support@ns1.com from the email address associated with your account.
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