For added security, an account admin can require two-factor authentication (2FA) for all account users.
- Log in to the NS1 portal (via https://my.nsone.net).
- Click the arrow next to your username in the upper-right corner, and select Account Settings > Security Settings.
- Click the toggle next to Enforce 2-factor Authentication for all users to enable 2FA enforcement.
If a user loses their 2FA key, an admin (or another user with the necessary permissions) can re-enable it by going to Account Settings > Users & Teams and editing the individual user settings.
If an admin can no longer access the authenticated device, they must contact email@example.com from the email address associated with your account.