Enabling PagerDuty notifications

Step 1: Create a generic API service in PagerDuty

1. Log in to your team’s PagerDuty account.

2. In the Configuration drop-down, select Services.

3. Click Add New Service.
   
   
   
   

4. Under Integration Settings, select Use our API directly. Fill out the remaining form fields in accordance with your team’s standard operating procedures.
   
   
   
   
5.  Select Add Service to generate an integration key.

Step 2: Set up notifications in the NS1 portal

1. Navigate to a monitoring job, and click on the Notifications tab.

2. Assign an existing notification list to this monitoring job (if one is not attached already) or simply add a new notifier.

   Note: Read more about setting up notification lists.

   
   
   
   

3. Click Add Notifier, and select PagerDuty from the dropdown menu.

4. Copy/paste the integration key, and click Add to list.

   
   
   

Notifications are sent to PagerDuty whenever up/down status changes for a monitor assigned to the same notification list. You can update this at any time via the Monitors section of the NS1 portal.

PagerDuty notification include: up/down status, monitor name, URL, timestamp and region.