The IBM NS1 Connect platform is the DNS provider for many domains purchased through Squarespace; however, the platform cannot make DNS-related changes on behalf of Squarespace customers. Please contact Squarespace directly for information about your domain. If you registered the domain through Squarespace, you can access advanced DNS settings in the Domains panel when logged in to the Squarespace platform.
Refer to the frequently asked questions below:
What is the relationship between Squarespace and the IBM NS1 Connect platform?
Squarespace's DNS infrastructure is powered by the IBM NS1 Connect platform. For Squarespace customers, this means faster websites that are globally accessible.
How can I tell if NS1 is the authoritative DNS operator for my domain?
Using a "dig" or "whois" query, you can identify the authoritative DNS provider for your domain. Windows users can visit whatsmydns.net and select "NS" from the dropdown. Mac or Linux users can open the Terminal application and run one of the commands below.
To use the "dig" tool, copy the command below, replacing "example.com" with your domain.
$ dig example.com +short ns
The response includes a list of the authoritative nameservers delegated to the domain. For example,
dns2.p07.nsone.net. dns3.p07.nsone.net. dns4.p07.nsone.net. dns1.p07.nsone.net.
Alternatively, you can use the "whois" command—again, replacing "example.com" with your domain.
$ whois example.com
The format of the response varies depending on the top-level domain (TLD), but it will include the same content as the dig response.
You will know if NS1 nameservers are authoritative if the hostnames end with "nsone.net" like the example response above. Any other hostname indicates that NS1 is not the authoritative DNS provider for the domain.
How does this affect my domain registration with Squarespace?
While Squarespace leverages the NS1 Connect platform on the back end, the default nameservers for your domain will reflect the ones that Squarespace originally assigned to you. The partnership between Squarespace and NS1 has no impact on your domain registration with Squarespace.